Welcome to Red Star Insurance Brokers

At Red Star Insurance Brokers we aim to be a market leading insurance broker by providing our clients with quality advice, superior service and competitive prices.

We don’t just talk about quality advice, we make sure we provide it by ensuring our staff are properly trained and qualified. Our advisors are industry qualified with ASIC Tier 1 Insurance Broking accreditation.  The insurance industry is constantly changing and all our staff participate in ongoing education to keep up to speed with these changes and maintain industry qualifications. So, you can be confident that you are in good hands.

As part of the IBNA group we have access to over 120 insurers, which means no matter what you do we will be able to arrange insurance for you.

We are members of the Australian Financial Complaints Authority.If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)1
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

We also follow the Insurance Brokers Code of Practice. The Code, which is written in plain English, sets out the standards that general insurers must meet when providing services to their customers, such as being open, fair and honest. It also sets out timeframes for insurers to respond to claims, complaints and requests for information from customers. The Code covers many aspects of a customer's relationship with their insurer, from buying insurance to making a claim, to providing options to those experiencing financial hardship, to the process for those who wish to make a complaint.

“General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products."

We have offices in Young, however we have clients all across Australia. Please feel free to drop in and see us or phone us on 02 6382 1729 and we will come to you!

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